7 Steps to Solving Packaging Problems . .
Updated: Sep 14
What steps should you take when your company discovers an issue with product packaging? The approach can vary based on the size of your organization. Assuming you're part of a small company and the responsibility is yours, where should you start?
1. Thoroughly identify and describe the problem with as much detail as possible.
2. Assign a value, whether it be monetary, visual, qualitative, or otherwise.
3. Get in touch with the manufacturer that provides the packaging item.
4. Communicate the problem you've identified, its impact on your organization, and your expectations for resolution, including a timeline.
5. Identify any immediate adjustments you can make to your packaging until this issue is resolved.
6. Monitor the issues you've identified and consistently assess the status of each problem within the resolution process.
7. This Problem-Resolution Process will offer tracking by the Manufacturer for you to use in assessing them as a supplier.
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